Author(s) : Jan Lauren Boyles and Lee Rainie

Mobile Phone Problems

Despite the many benefits they can bring, cell phones are causing many disadvantages for the personal life of their users. 

Indeed, because of some intrusions into their mobile phones, owners cell may find them faced with unwanted services.

The Pew Internet Project (PIP) decided to do some search upon this subject in order to discover what are the main problems caused by mobile phones.

This is an organization which explores the impact of internet on children, families, communities, work place, schools, health care and civic or political life. It’s an initiative of the Pew Research Center that provides informations on the issues, attitudes and trends shaping America and the world.

In a survey of April 2012, the PIP has identified the major problems faced by mobile phone users. This study was conducted only within the United States population through phone calls.

In responding to this survey, the American public has allowed PIP to list several negative factors, but four of them are cited by most Americans. These four main problems are:

• dropped calls

• unwanted sales and marketing calls

• spam and unwanted texts

• slow download speeds

To detect these problems, the questions asked by the PIP were really focused on the unwanted aspect of intrusions.

According to this survey, some 88% of American adults have cell phones, some 79% of cell phone owners say they use text messaging on their cells and some 55% of cell phone owners say they use their phones to go online to browse on Internet, exchange emails, or download apps.

This study also showed that the users of smartphones are more affected by these problems. This is particularly because these phones have more functions and possibilities.

Moreover, the survey revealed a difference between the different populations of the United States. Indeed, the results show that African-Americans and Hispanics are more affected by these problems than white people. This could be because they are more likely to use only their cell phone to call and get on the Internet (based on PIP).

CONCLUSION

As a conclusion, we can say that cell phones have become essential tools for everyday life. They are part of the technological revolution of the 21st century and evolve more over the years. However, the disadvantages of technical and personal orders also made their appearance.

Now the challenge is to ensure the safety of users while minimizing the problems they face with their cell phones.